Fitat Support

Help with the Fitat app for iPhone and Android.

Contact

Email greentradexporter@gmail.com. We usually reply within two working days.

Getting accurate counts

• Put the phone 2–3 m away, at about hip height, so your whole body from shoulders to ankles is in view.
• Stand side-on for most exercises. Face the phone for lateral raises.
• Use good, even lighting and avoid a busy background.
• Start each set in the start position (standing tall, or arms straight in a plank) so the app can lock on.

Camera access

Fitat needs the camera to see your movement. Video is analysed on your phone and never recorded or uploaded. If you denied access, turn it on in your phone's Settings → Fitat → Camera.

Accounts and data

An account is optional. It lets you save sets and appear on leaderboards. To delete your account and all of its data, open the app and go to Account → Delete account. See the privacy policy for details.